Privacy Policy

This Privacy Policy discloses the information gathering and dissemination practices for www.thimblehealth.com (the “Site”). The Site is controlled by Achelon, Inc. (“Achelon”). As used in this Policy, the terms “we,” “us” and “our” refer to Achelon.

This Privacy Policy applies to information collected by the Site both from users who register and provide information and from users who view and use the Site without actively entering information.

By using the Site, you are consenting to our collection and use of your information in accordance with this Privacy Policy.

Information Gathering

1) Signing Up; Requests for Information

If you sign up, request, or agree to receive our newsletter, other information, or marketing materials, we will ask for information such as your name and email address. We may ask you for other information at other times. We use this information to customize your experience on the Site, to improve our content, to understand use of the site, and to provide you with information, including email notifications, related to your interests.

2) Browsing Information and Cookies

When you access the Site, our servers automatically record information that your browser provides. This may include, among other things, your Internet Protocol address, web request, browser type, the date and time of your request, web pages visited, files accessed, and one or more cookies that uniquely identify your browser (see below).

The Site will attempt to store a small piece of data known as a “cookie” on your computer. For example, when you visit a page within the Site, a cookie will be placed on your computer (if your computer accepts cookies) or will be read if you have visited the site previously. We may use cookies to establish continuity between related requests, to personalize the site to your preferences, to authenticate your log-in, and to analyze web traffic. Cookies do not themselves contain any personal information. The Site logs this session identifier along with other information about each request. You may choose to block cookies with your browser, but if you do, you may not be able to take advantage of the Site's personalized features.

3) User Communications

When you send email or other communications to us, we may retain those communications to process your inquiries, respond to your requests and improve our services.

Use of Information

We use the information collected for the following purposes, in addition to those described above: tailoring the Site to user needs and improving our service; generating data and reports about usage of the Site and its content; supporting the functioning and security of the Site and our network and systems; protecting our rights, property, or safety, or those of others; and research.

We do not link IP addresses to any personally identifiable information. At no time do we disclose site usage by individual visitors or individual IP addresses.

We may evaluate site usage by analyzing user information and demographics, but only to generate aggregate statistical reports. Web server logs are retained on a temporary basis and deleted from our system.

User information may be shared with third-parties to only the extent necessary to provide our web services. We may provide your information to third parties in circumstances where we believe that doing so is necessary or appropriate to: satisfy any applicable law, regulation, legal process or governmental request; detect, prevent or otherwise address fraud, security or technical issues; or protect the rights, property or safety of us, our users or others. The information referred to in this section may include personally identifiable information. In addition, we may share with third parties information about the use of the Site and its content that is aggregated or anonymized so that it does not identify any individual user.

Privacy Rights for California Residents

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act (“CCPA”) regarding your personal information.  These include:

  • the right to request Achelon to disclose what personal information is collected and how it is used;
  • the right to request Achelon to disclose how it sells your personal information;
  • the right of non-discrimination if you make a request about your personal information; and
  • the right to opt out of having your personal information sold.

You can submit requests about your information to the following:

Customer Service

Achelon, Inc.

P.O. Box 2133

Redondo Beach, CA 90278

E-mail: Team@thimblehealth.com

You may only make two requests over a 12-month period. Achelon will respond to your request within 45 days of receiving your request and will provide information from the 12-month period prior to your request.

There are some exceptions to these requests.  For example, Achelon can keep your personal information for certain business purposes, such as processing payments for merchandise you order or undertaking internal research for our technological developments.

Additionally, the CCPA provides for certain exemptions, such that requests under the CCPA cannot prevent Achelon’s ability to:

  • comply with federal, state, or local laws;
  • comply with certain requests by legal authorities;
  • cooperate with enforcement agencies;
  • exercise or defend legal claims;
  • collect, use, retain, sell, or disclose consumer information that is deidentified or aggregate consumer information;
  • collect or sell personal information if all aspects of such transactions occur wholly outside California; or
  • preserve evidentiary privileges.

In some instances, Achelon may refuse to respond to such a request based on an exemption, a legal requirement, or other business or legal policy. Achelon will inform you as to the basis for refusing any such request.

Children’s Privacy

This site's content is not intended to attract children under 13 years of age and we will not knowingly collect personal information from children under 13 years of age. If you are under 13 years of age, you should not use the site or register for an account.

Security

This site has security measures in place to help protect against the loss, misuse and alteration of the information under our control. However, we cannot guarantee that those security measures will be effective.

Contacting This Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, contact us at Team@thimblehealth.com.

Third Party Sites

This web site may contain links to other web sites. We are not responsible for the privacy practices or the content of such web sites.

Changes to This Policy

We may change this Privacy Policy from time to time without advance notice. If we change this policy, we will post the modified policy on this page, and will note the date of modification.

Effective Date

The effective date of this policy is November 12, 2022.